Frequently Asked Questions

Do you ship a physical product?

No. All of our tunes are digital tune files delivered electronically. Nothing is shipped.

How long until I receive my tune?

Most files are delivered within [turnaround time] after we receive your vehicle details and stock read file.

What tuning hardware do I need?

We tune with EFILive and EZ LYNX. For GM Duramax and RAM Cummins, you'll need EFILive hardware (FlashScan V2/V3 or AutoCal). For Ford Power Stroke — which EFILive doesn't support — tuning is handled through EZ LYNX. [Confirm your exact hardware/credit requirements.]

Which vehicles do you support?

Ram 2500/3500 (6.7L Cummins, 2007.5–2022), Ford F-250/F-350 (6.7L Power Stroke, 2011–2025), and Chevy/GMC 2500HD/3500HD (6.6L Duramax, 2001–2025). See our platform pages for details.

Will a tune void my warranty?

Modifying your vehicle's calibration can affect your manufacturer warranty. [Add your standard guidance here.] Our tunes are intended for off-road/competition use where applicable — see our Terms & Disclaimer.

Can I get revisions?

[Describe your revision policy — e.g. free revisions for X days, or per request.]

What if I run into an issue installing?

Reach out via our Contact page and we'll help you get sorted.